HR21 Privacy Policy


As an established software solution and service provider, HR21 is committed to provide the best services to our customers. One of the most important aspects of our services is to respect for customers' privacy and to protect the personal data we receive. To preserve the confidentiality of customers' data received, we implemented our data privacy policies under the following guiding principles:


  • HR21 collects only personal data that are relevant and required to conduct our operations.
  • HR21 maintains reasonable and appropriate security measures to prevent unauthorized access to customers’ data.
  • HR21 will not disclose customers’ personal data outside our company unless we have customers' consent or are required by law.
  • HR21 will try our best to ensure customers' personal data are accurate and up-to-date.


HR21 Privacy Policies


Data Gathered by HR21

There are different types of personal data to be held by HR21:

Customer records are kept by HR21 for the purposes of rendering services to our customers; creating, maintaining and terminating accounts; processing payments and billing; responding and following up on customer inquiries, gaining an understanding of customers' service needs, developing products, conducting customer surveys and other marketing activities.


Transfer of Data

HR21 will disclose personal data when required by law.

HR21 may transfer customer personal data to third parties such as employees, related companies, including subsidiaries and associated companies within the HR21 and its parent company - Excel Technology International (HK) Limited, joint venture partners, agents, independent contractors, business associates and service providers, as necessary for any of the purposes stated above. Where personal data is provided to third party organizations, the personal data will only be transferred to such third parties that respect privacy and are under a duty of confidentiality to HR21.


Retention of Data

HR21 retains personal data for no longer than is required to fulfill the purpose for which the data was to be used, subject to legal, statutory and regulatory requirements mandating the retention of data.


Protection of Data

HR21 has put in place appropriate physical and managerial procedures to help protecting personal data against unauthorized or accidental access, processing, erasure or other use.


Accuracy of Data

HR21 has implemented procedures to maintain personal data at a reasonable level of accuracy, completeness and relevancy for the purpose for which the personal data is to be used. HR21 aims to keep customers' data accurate and up-to-date. However, we rely on customers to disclose information and to inform HR21 of any errors or changes in such information.


Direct Marketing

If customers prefer for their personal data not to be used for the purposes of direct marketing activities, please send an email, along with their names to our Data Protection Office at notifying us that they do not wish their personal data to be used for such purposes.


Personal Data Collected Through this Website

We may collect customers' personal data through access of this website such as name, gender, age, telephone number and email address. Certain information about the computer may also be collected when customers visit this website, such as the type of the Internet browser and operating system customers are using and the domain name of their Internet service provider. They are not required by law to provide their personal data. However, HR21 may not be able to provide them with the services, facilities and goods they may require unless they provide the personal data sought from them.


Use of Personal Data Collected Through This Website

The HR21 uses the personal data collected through this website primarily for supplying to customers the services they require; to respond to their inquiries; to gain an understanding of their needs; to perform statistical analysis, analysis of website usage or customers’ requirements; direct marketing activities; and to notify them of any changes to this website or our services which may affect them.


Cookies in this Website

Some of the web pages on this website contain "cookies" to enhance customer's experience of this website. Cookies are text files placed in customer computer's Internet browser to store preferences. Cookies do not provide customer e-mail address or other personal data. HR21 only obtains this information when customers choose to provide it to the website. However, once they choose to furnish the website with their personal data, such data may be linked to data stored in the cookie. Most browsers are initially set to accept cookies.


Contact Information

If you have any questions or concerns about the HR21's Privacy Policy Statement including our data practices for this website or its usage, you may contact our Data Protection Office at or write to the following address:


HR21 Limited

Data Protection Office

5/F, 663 King's Road,

North Point

Hong Kong


HR21 may change this Privacy Policy Statement from time to time. We encourage customers to check this Privacy Policy Statement occasionally to ensure that they are aware of the most recent version.